Terms & Conditions

1. Introduction

These Terms & Conditions (“Terms”) apply to all vehicle sales by Alexander Paul (“the Seller”).

By paying a deposit, signing an order, or purchasing a vehicle, the customer (“the Buyer”) agrees to these Terms and relevant UK law, including:

• Consumer Rights Act 2015

• Consumer Contracts Regulations 2013 (where applicable)

• HMRC VAT regulations

• Advertising Standards Authority (ASA) guidelines

1.1 These Terms are deemed accepted when:

• A deposit is placed,

• A vehicle purchase is completed, or

• The Buyer engages with a listed vehicle via AutoTrader or any other website and proceeds with a reservation or purchase.

7.2. Continued engagement with the sale process constitutes.

2. Advertising & Online Listings

2.1 Vehicles listed on the Seller’s website, AutoTrader, Facebook Marketplace and other advertising platforms are described as accurately as possible.

2.2 Due to automated data feeds and system uploads, third-party sites may display incorrect or incomplete information, including price, VAT status, mileage, age, or specification.

2.3 The Seller reserves the right to correct any advertisement, price, VAT status or information error before or after a deposit is paid.

3. Computer Errors, System Errors & Invoice Mistakes

3.1 The Buyer understands that computer errors, upload errors, and administrative mistakes may occur.

3.2 These may affect:

• Price

• VAT status

• Vehicle specification or features

• Mileage

• Optional extras

• Advertised descriptions

3.3 If an error is discovered at any stage, the Seller will correct the details and issue an amended invoice, as required by law.

3.4 If an invoice contains a pricing error due to technical or administrative issues, the Seller reserves the right to correct the price.

3.5 No contract will be considered binding where the price or VAT was clearly incorrect due to a computer or administrative error.

4. VAT, Invoice Errors & Customer Responsibility

4.1 Some vehicles are VAT-qualifying and include VAT in the price; others are margin scheme vehicles where VAT is not reclaimable.

4.2 If, due to a computer or invoice error:

• VAT is incorrectly added to a non-VAT-able (margin) car, OR

• VAT is incorrectly omitted from a VAT-qualifying car, the Seller will correct the invoice in accordance with HMRC regulations.

4.3 Customer Obligation to Pay VAT Difference

Where the Buyer was made aware of the correct vehicle price and VAT status before committing to purchase, and an invoice error is discovered, the Buyer agrees to:

Pay any VAT difference owed within 7 working days of notification.

This includes situations where VAT was:

• Missed due to a system error

• Incorrectly calculated

• Omitted or added in error

• Displayed incorrectly on AutoTrader or other sites

4.4 If VAT Was Charged Incorrectly

If VAT was wrongly added to a non-VAT-able vehicle due to system error, the Seller will correct the invoice and refund the VAT once adjusted.

4.5 HMRC Requirement

HMRC requires VAT to be charged correctly regardless of invoice mistakes.

The Buyer agrees to settle any corrected VAT amount due.

4.6 Failure to Pay VAT Difference – Legal Action

If the Buyer refuses or fails to pay the VAT difference within 7 working days:

• The Seller reserves the right to take legal action to recover the outstanding amount.

• All legal fees, recovery costs and associated charges may be added to the outstanding balance.

• The amended invoice remains legally enforceable.

4. 7 Buyer Awareness of Pricing

• Once a customer has been quoted a price—verbally, in writing, or via online listing—they are expected to pay that correct price.

• If a vehicle appears cheaper due to a system error, the Buyer is still responsible for paying the correct quoted price once notified.

• Proceeding with the sale knowing the price was incorrect does not remove the Buyer’s responsibility to pay the accurate amount.

4.8 Unpaid or Corrected Invoices – Payment Terms & Actions

If an invoice must be corrected due to system or VAT error, the Buyer will be notified in writing

(email, text, or written letter).

The Buyer has 7 days from notification to pay the outstanding balance.

Failure to pay within 7 days may result in:

• Suspension of any warranty cover

• Withholding of documents (V5C application, service records, etc.) where legally permitted

• Formal debt recovery action

• Administrative fees associated with recovery4.9 Continued use of the vehicle while knowingly owing money does not remove the obligation to pay the corrected amount.

5. Non-Refundable Deposits

5.1 A deposit may be required to secure a vehicle.

5.2 All deposits are non-refundable, except where the Seller cancels the sale or the vehicle becomes unavailable.

5.3 Paying a deposit confirms acceptance of these Terms.

5.4 If the Buyer withdraws or fails to proceed, the deposit is forfeited.

5.5 VAT adjustments do not entitle the Buyer to cancel the purchase without forfeiting the deposit.

6. Contract Formation

6.1 A binding contract exists once a deposit or full payment is made and the Seller confirms

acceptance in writing (order form, confirmation email or invoice).

6.2 The Seller may cancel a sale if a significant pricing or VAT error is discovered.

7. Payment

7.1 Full cleared payment is required before the vehicle is released.

7.2 Accepted: bank transfer, approved finance or debit card.

7.3 The Seller is not responsible for finance or banking delays.

8. Vehicle Inspection & Condition

8.1 The Buyer is encouraged to inspect or test-drive the vehicle before purchase.

8.2 Used vehicles will show age-related wear.

8.3 Cosmetic faults and minor imperfections are not covered unless stated.

9. 30-Day Major Mechanical Back-to-Base Warranty Back-to-base” means the vehicle must be returned to the Seller’s premises for inspection and repair.

9.1 Retail vehicles include a 30-day major mechanical warranty.

9.2 Warranty Covers

• Engine (internal lubricated components)

• Gearbox (manual/automatic internal components)

• Drivetrain/differential

9.3 Warranty Does NOT Cover

• Wear and tear items: brakes, clutch, tyres, exhausts, bushes

• Electrical faults, sensors or electronics

• Batteries, bulbs, fluids or filters

• Cosmetic defects: paint, bodywork, interior

• Damage caused by misuse, overheating, lack of oil/coolant

• Continued driving after a fault appears

9.4 Back-to-Base Requirement

All warranty claims are back-to-base:

• The Buyer must return the vehicle to the Seller’s premises

• Transport costs are the Buyer’s responsibility

9.5 Unauthorised Repairs

Repairs carried out without written approval are not reimbursed.

9.6 After 30 Days

The Consumer Rights Act 2015 applies.

9.5. Optional Extended Warranty

5.1. Additional extended warranty packages may be available for purchase.

5.2. Extended warranty terms are set out in the relevant warranty provider’s documentation.5.3. Purchasing an extended warranty does not replace or reduce the Buyer’s rights under consumer law.

10. Part-Exchange Vehicles

10.1 The Buyer confirms ownership, accuracy of mileage and truthful condition description.

10.2 If discrepancies or undeclared issues are found, the valuation may be amended or withdrawn.

11. Collection & Delivery

11.1 Collection/delivery dates are estimates only.

11.2 The Seller is not liable for delays caused by banks, finance companies, transport firms or the

DVLA.

12. Liability

12.1 The Seller is not liable for:

• Computer or VAT calculation errors

• Advertisement errors on AutoTrader or other sites

• Consequential losses such as hire cars, travel, time or inconvenience

• Third-party delays or issues

12.2 Nothing limits liability for fraud or negligence causing death or personal injury.

13. Governing Law

These Terms are governed by the law of England and Wales.

Any disputes will be handled exclusively by the courts of England and Wales.

14. Amendments These Terms may be updated at any time.

The Terms provided at the time of order apply.